Data center service outage

Incident Report for Adjust

Resolved

This incident has been resolved.
Posted May 19, 2025 - 07:00 UTC

Update

We are continuing to monitor for any further issues.
Posted May 13, 2025 - 20:24 UTC

Update

We are continuing to monitor for any further issues.
Posted May 08, 2025 - 20:44 UTC

Update

We are continuing to monitor for any further issues.
Posted May 07, 2025 - 08:53 UTC

Update

We are continuing to monitor for any further issues.
Posted May 07, 2025 - 06:52 UTC

Monitoring

All of our data centers are functional, we are monitoring the results.
Posted May 07, 2025 - 00:44 UTC

Identified

Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.
Posted May 07, 2025 - 00:15 UTC

Investigating

Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.
Posted May 06, 2025 - 23:35 UTC
This incident affected: Engagement Redirect Endpoint, Dashboard, and Server to Server Endpoint.