This incident has been resolved. This disruption had no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. Clicks, impressions, redirects, installs, events, sessions etc and callbacks have all been processed correctly and in real time.
Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we ｗorked on a solution. Please contact your dedicated AM or email us at support@adjust.com with any additional questions.
Posted Feb 03, 2023 - 03:27 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 02, 2023 - 20:07 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 02, 2023 - 19:56 UTC
Update
We are continuing to investigate this issue.
Posted Feb 02, 2023 - 19:54 UTC
Investigating
The Adjust dashboard is currently experiencing a degradation in performance.
This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal.
We are working on fixing this issue.
Posted Feb 02, 2023 - 19:38 UTC
This incident affected: Dashboard and KPI Service.