Slow response to SDK requests

Incident Report for Adjust

Resolved

Monitoring is complete and all is back to normal. Apologies for the inconvenience.

Posted Nov 28, 2019 - 20:19 CET

Monitoring

We are fully operational and process all data. We will keep monitoring the incoming traffic to ensure full functionality.

Posted Nov 28, 2019 - 19:55 CET

Update

We are back to 90% capacity. We're expecting full recovery within the next 30min.

Posted Nov 28, 2019 - 19:27 CET

Update

We are continuing to work on a fix for this issue.

Posted Nov 28, 2019 - 18:35 CET

Identified

We’re experiencing a slight delay in processing SDK requests. No data is lost and we will be fully functional shortly.

Posted Nov 28, 2019 - 18:12 CET

This incident affected: Callback Service, SDK Endpoint, and Server to Server Endpoint.